Terms and Conditions

Welcome to GroupsAirfare, operated by FareHawker Online Services LLP. By using our website and services, you agree to comply with the following Terms and Conditions. Please read these carefully before making any bookings.

1. Booking and Payment

Aspect Details
Booking Process To initiate a group booking, submit your travel details through our platform. We will provide a customized quote based on your requirements.
Payment Methods We accept various payment methods including credit/debit cards, bank transfers, and other online payment systems. All payments must be made in the specified currency.
Currency All payments are processed in the currency specified at the time of booking. GroupsAirfare is not responsible for exchange rate fluctuations or conversion fees imposed by your bank or financial institution.

2. Pricing and Taxes

Aspect Details
Pricing Structure Our prices are based on seat availability at the time of booking. Prices may change depending on airline, route, and season. GroupsAirfare reserves the right to modify prices without prior notice.
Taxes and Fees All applicable taxes, fees, and surcharges are included in the final price unless specified otherwise. Additional charges like excess baggage fees will be handled by the airline at check-in.

3. Cancellations and Refunds

Aspect Details
Cancellation Policy Cancellations must be made in writing and are subject to airline policies. GroupsAirfare’s service fees are non-refundable.
Refund Eligibility Refunds are subject to the airline’s cancellation policy, with the amount varying based on the fare class, route, and time of cancellation.
Non-Refundable Tickets Some fares, especially promotional fares, may be non-refundable. If your booking falls under this category, no refund will be issued.

4. Amendments to Bookings

Aspect Details
Changes to Bookings Changes such as date alterations, name corrections, or seat upgrades are subject to availability and airline policies. Additional charges may apply for any amendments after the booking is confirmed.

5. Travel Documentation

Aspect Details
Passport and Visa Passengers must ensure they have valid passports, visas, and any other necessary documents before traveling. GroupsAirfare is not liable for any travel delays, cancellations, or denied boarding due to insufficient documentation.
Responsibility Travelers are responsible for providing accurate information at the time of booking. Incorrect details may result in extra charges or cancellation of your booking.

6. Denied Boarding and Travel Restrictions

Aspect Details
Compliance with Entry Requirements Passengers must comply with all entry, exit, and transit requirements of the countries they are traveling to or through. GroupsAirfare is not responsible for denied boarding or travel restrictions imposed by airlines or government authorities.

7. Travel Insurance

Aspect Details
Recommendation We recommend purchasing comprehensive travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, lost baggage, or other travel-related issues.
Insurance Coverage Travel insurance coverage varies based on the policy purchased. Please review the terms of your travel insurance policy for full details.
Liability GroupsAirfare is not liable for any claims arising from travel insurance. Any disputes regarding insurance claims must be handled directly with the insurance provider.

8. Changes by GroupsAirfare

Aspect Details
Right to Modify Services GroupsAirfare reserves the right to modify, suspend, or discontinue any aspect of its services without prior notice. This includes changes in pricing, payment terms, and services offered.
Substitutions and Alternatives If there are unforeseen changes (e.g., airline schedule changes), we will try to offer suitable alternatives but cannot guarantee the same level of service or price.
Notification of Changes We will notify clients of any significant changes to their bookings. It is the client’s responsibility to provide accurate contact information and check for updates regularly.

9. Liability and Disclaimers

Aspect Details
Limitation of Liability GroupsAirfare and its affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services. This includes loss of profits, business interruptions, or personal injury.
Force Majeure GroupsAirfare is not responsible for failures to perform its obligations due to events beyond our control, such as natural disasters, strikes, or governmental actions.
No Warranty Services are provided "as is," without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the information provided.

10. Privacy Policy

Aspect Details
Data Collection We collect personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your personal information as outlined in our Privacy Policy.
Cookies and Tracking Technologies We use cookies to enhance your browsing experience. By continuing to use our website, you agree to our use of cookies as detailed in our Cookie Policy.
Third-Party Sharing We do not sell or rent your personal data to third parties. We may share data with third-party service providers for processing bookings and related services.

11. Intellectual Property

Aspect Details
Ownership of Content All content on the GroupsAirfare website, including text, images, logos, and graphics, is owned by GroupsAirfare or its licensors. Unauthorized use of any content is strictly prohibited.
Use of Trademarks and Logos The trademarks, logos, and service marks displayed on our website are the property of GroupsAirfare and its affiliates. You may not use these trademarks without prior written consent.
Restrictions on Use You may not copy, reproduce, or distribute any content from the website without prior written permission. Unauthorized use will result in legal action.

12. Governing Law

Aspect Details
Applicable Law These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Dispute Resolution In the event of a dispute, we encourage you to first attempt mediation. If unresolved, the dispute will be resolved through binding arbitration under Indian law.

13. User Responsibilities

Aspect Details
Accurate Information You agree to provide accurate, current, and complete information when making bookings. Failure to do so may result in cancellation or additional charges.
Compliance You must comply with all applicable laws and regulations while using our services. This includes abiding by airline policies, travel regulations, and local laws of your destination.
Account Security You are responsible for maintaining the confidentiality of your account details, including login credentials. You must notify us immediately of any unauthorized use of your account.

14. Modifications to Terms

Aspect Details
Right to Modify Terms GroupsAirfare reserves the right to modify these Terms and Conditions at any time without notice. Changes will be posted on this page with an updated date.
Continued Use Your continued use of our services after changes to these terms constitutes your acceptance of those changes.

Frequently Asked Questions (FAQs)

Q1: What is the minimum number of passengers required for a group booking?

A1: Most airlines require a minimum of 10 passengers for group bookings. This can vary by airline.

Q2: Can I change my group booking after confirmation?

A2: Yes, changes are possible but may incur additional fees. Changes depend on airline availability and their policies.

Q3: Are group bookings eligible for discounts?

A3: Yes, group bookings often qualify for discounts. Contact GroupsAirfare for customized pricing based on your group’s size and needs.

Q4: How far in advance should I book a group flight?

A4: It’s recommended to book group flights at least 60 to 90 days in advance to ensure the best fares and availability.

Q5: What happens if a member of the group cancels?

A5: Cancellations are subject to airline policies. GroupsAirfare will help facilitate any necessary changes or cancellations.